Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to RAWROW.
These Terms of Service (“Terms”) govern your access to and use of the RAWROW website, online store, and related services (collectively, the “Services”). The terms “RAWROW,” “we,” “us,” and “our” refer to RAWROW.
By visiting or using our Services, you agree to be bound by these Terms and by our Privacy Policy [LINK]. If you do not agree, you should not access or use the Services.
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.
SECTION 1 – ACCESS AND ACCOUNT
To use certain features of the Services, you may be asked to provide information such as your email address, billing details, payment information, and shipping address.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. RAWROW is not liable for any loss resulting from unauthorized use of your account.
You must be of legal age in your jurisdiction to use the Services or have permission from a legal guardian.
SECTION 2 – PRODUCTS
We make every effort to present our products accurately. However, actual product appearance may differ due to screen settings, device displays, or natural material variation.
All product descriptions, specifications, and availability are subject to change without notice.
RAWROW reserves the right to discontinue any product or limit the quantities available for purchase at our discretion.
SECTION 3 – ORDERS
When you place an order through our store, you are making an offer to purchase.
All orders are subject to acceptance by RAWROW. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.
Your order will be considered accepted once payment has been processed and confirmation has been issued.
Once an order is accepted, cancellation may not be possible.
Returns and exchanges are governed by our Refund Policy [LINK].
Products purchased through our store are intended for personal use only and may not be resold without authorization.
SECTION 4 – PRICING AND PAYMENT
All prices are subject to change without notice.
Unless otherwise stated, prices displayed on our website do not include applicable taxes, shipping costs, duties, or import charges.
Prices shown on our website may differ from those offered in physical stores or by third-party retailers.
You agree to provide accurate and complete payment information for all purchases. By submitting payment details, you represent that you are authorized to use the payment method and that all charges incurred will be honored by your payment provider.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times provided are estimates only and are not guaranteed.
RAWROW is not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.
Risk of loss and title for products pass to you once the products are transferred to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services—including text, graphics, images, product designs, trademarks, logos, and other materials—is the property of RAWROW or its licensors and is protected by applicable intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, or otherwise exploit any part of the Services without prior written permission from RAWROW.
All trademarks, logos, product names, and brand identifiers displayed on the Services are the property of RAWROW or their respective owners.
SECTION 7 – THIRD-PARTY TOOLS
The Services may provide access to tools or features operated by third parties.
These tools are provided “as is” and “as available” without warranties of any kind. RAWROW does not monitor or control these tools and assumes no responsibility for their use.
Your use of such tools is at your own risk and subject to the terms of the respective third-party providers.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites or resources.
RAWROW does not control and is not responsible for the content, policies, or practices of these third-party sites. Accessing them is at your own risk.
Any transactions conducted through third-party websites are solely between you and the respective third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
RAWROW’s online store is powered by Shopify, which provides the e-commerce platform used to deliver the Services.
All purchases made through our store are transactions directly between you and RAWROW. Shopify is not responsible for any aspect of these transactions, including product delivery, warranties, or customer support.
To the fullest extent permitted by law, you release Shopify from any claims arising from purchases made through our store.
SECTION 10 – PRIVACY
Your personal information is processed in accordance with our Privacy Policy [LINK].
Because our store is hosted by Shopify, certain information may also be processed by Shopify in order to operate the platform and process transactions.
By using the Services, you acknowledge that your information may be transferred to and processed in countries outside your place of residence.
SECTION 11 – FEEDBACK
If you submit comments, reviews, suggestions, or other materials (“Feedback”), you grant RAWROW a worldwide, perpetual, royalty-free license to use, reproduce, publish, and distribute such Feedback in any medium.
RAWROW is not obligated to maintain Feedback in confidence, provide compensation, or respond to submissions.
You represent that your Feedback does not violate the rights of any third party.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability.
RAWROW reserves the right to correct such errors and to update or cancel orders if any information is inaccurate.
SECTION 13 – PROHIBITED USES
You may not use the Services:
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for any unlawful purpose
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to violate intellectual property rights
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to transmit harmful code or malware
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to interfere with the security or operation of the Services
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to collect personal information of other users
RAWROW reserves the right to suspend or terminate access if these Terms are violated.
SECTION 14 – TERMINATION
RAWROW may terminate or suspend your access to the Services at any time without notice if you violate these Terms.
Termination does not affect any obligations or liabilities incurred prior to termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are offered “as is” and “as available,” without warranties of any kind unless expressly stated by RAWROW.
To the fullest extent permitted by law, RAWROW disclaims all implied warranties, including merchantability and fitness for a particular purpose.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, RAWROW shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or purchase of products.
SECTION 17 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Korea.
SECTION 18 – CHANGES TO TERMS
RAWROW reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on the website.
Your continued use of the Services after such changes constitutes acceptance of the updated Terms.